Shipping policy

We carefully pack and dispatch every order to ensure a smooth delivery experience, wherever you are.

Domestic Shipping

Orders are generally processed within 3–5 business days, except for made-to-order products, which may require additional processing time.
Working days are Monday to Friday. Weekends and public holidays are not counted towards processing or delivery timelines.
Once an order has been shipped, the delivery address cannot be changed.
Tracking details will be shared via email, SMS, or WhatsApp once your order has been dispatched.
Standard shipping is free for prepaid orders. COD orders are subject to a ₹180 COD fee. Express shipping is available at an additional charge.
If a prepaid order is returned to us due to an unsuccessful delivery, you may choose to have it re-shipped at an additional shipping charge or receive a refund after deduction of applicable shipping charges.
If delivery cannot be completed due to customer unavailability, the courier partner may make a second delivery attempt. If the order remains undelivered, it may be returned to us. In such cases, the applicable refund/credit will be processed after deduction of shipping charges, if applicable.

Delivery Timelines

Metro cities: 3–5 business days after shipping
Other locations: 5–7 business days after shipping
Remote areas: Up to 10 business days after shipping

Delivery timelines are estimates and may vary depending on the destination and courier service.

Please note: Deliveries may take longer during peak seasons or due to circumstances beyond our control, including courier delays, strikes, adverse weather conditions, natural calamities, or other unforeseen circumstances.

Delivery Inspection

Please inspect your package carefully at the time of delivery. If the parcel appears tampered with, damaged, or opened, please do not accept the delivery and contact us immediately at teamnimie@gmail.com

Nimie will not be responsible for issues arising from a parcel that was accepted despite visible signs of tampering or damage.

International Shipping

We ship worldwide, except to locations where shipping is restricted by applicable laws or regulations.
Once your order has been confirmed and dispatched, confirmation and tracking details will be shared via email.
Cash on Delivery (COD) is not available for international orders.
International shipping charges are calculated based on the delivery destination and order/package details and are payable by the customer at checkout.
Import duties, customs duties, taxes, and other charges imposed by the destination country are the responsibility of the customer and will be payable during checkout.
International delivery timelines may vary depending on the destination, courier service, and customs clearance process.

Exchanges & Pickup

For eligible exchange requests within India, pickup may be arranged through our courier partners.

Please note that pickup availability depends on the delivery address and courier serviceability. In some locations, a pickup facility may not be available. In such cases, you may be required to ship the product back to us at your own cost and risk, with all original tags, labels, packaging, and the invoice intact.

Please refer to our Returns & Exchanges Policy for details regarding eligibility and the applicable exchange process. [LINK to Returns & Exchanges Policy ]